🚁 Helicopter Emergency Medical Services (HEMS)

"When Seconds Matter, We Take to the Skies."

Introduction

Bharat Aeromedical Retrieval Service (BARS) proudly introduces India's first dedicated Helicopter Emergency Medical Services (HEMS) — a groundbreaking leap in critical care accessibility across the country. In a nation where life-saving treatment is often delayed due to distance, traffic, or geography, BARS reimagines emergency response by lifting it into the sky.

As the pioneering HEMS provider in India, we are bridging life-threatening gaps in patient care through swift, expertly managed helicopter-based critical care transport. Our mission is not just to save lives — it's to change how lives are saved.


🚁 Why HEMS?

Each year, thousands of critically ill or injured individuals in India suffer due to:

HEMS provides a swift, scalable, and life-saving solution. At BARS, our helicopters are not mere vehicles — they are flying ICUs, equipped and staffed to stabilize patients en route, bypassing logistical delays that could cost lives.

As India's first HEMS service, BARS is setting the benchmark for aerial critical care in the country.


Key Features of BARS HEMS

🚁 Rapid Deployment

Our helicopter teams are stationed near high-risk and high-demand regions. We can launch within 10 minutes and reach most activation points in 20–40 minutes, depending on location and ATC clearance.

🏥 Flying Intensive Care Units

Each helicopter includes advanced ventilators and defibrillators, multi-parameter monitors, emergency drug kits and infusion pumps, neonatal/pediatric modules, and isolation capsules for infectious disease transport.

👨⚕️ Specialized Medical Team

Every HEMS mission includes an experienced emergency physician or critical care specialist, a flight nurse or paramedic trained in ACLS, PHTLS, and aviation survival, and medical crew trained in high-altitude operations and aeromedical evacuations.

📡 Real-Time Operations Command

Our 24/7 Command & Control Center ensures seamless ATC coordination, GPS tracking of missions, communication with receiving hospitals, patient and family updates, and ground support for landing and reloading.


When HEMS Saves Lives
1. Road Accidents and Trauma Cases

India faces over 1.5 lakh road traffic deaths annually. Many victims succumb due to delayed hospital arrival. BARS can land on highways, helipads, or open fields to provide golden-hour trauma care.

2. Remote and Rural Medical Retrievals

From tribal belts in central India to Himalayan villages, our helicopters reach places inaccessible by road. Patients can be evacuated within minutes from the most remote corners of the country.

3. Natural Disaster Response

During floods, earthquakes, and landslides, HEMS becomes the most effective rescue tool. We work closely with state disaster response teams, NDRF, and NGOs to ensure rapid aerial evacuation.

4. Organ Transport and Green Corridors

We assist in organ transport by providing fast, reliable inter-hospital airlift. Organs can now reach transplant centers across cities in under 90 minutes with BARS-managed green corridor logistics.

5. Event Standby and Mass Casualty Support

We deploy HEMS units at high-risk mass gatherings: religious pilgrimages (e.g., Kumbh Mela, Amarnath Yatra), sporting events and rallies, and industrial zones and high-rise fire risk zones.


Our Operational Footprint

As India's first organized HEMS provider, BARS is rolling out services in high-priority zones based on population density, healthcare demand, trauma incidence, and natural disaster risk.

Primary Deployment Zones:
  • Mumbai Metropolitan Region (MMR)
  • Pune and Western Maharashtra Coast (including Raigad, Ratnagiri, and Sindhudurg)
  • Bengaluru & Karnataka
  • Hyderabad & Telangana
  • Rajasthan & Gujarat
  • Uttarakhand & Himachal Pradesh
  • Northeast India (Assam, Nagaland, Meghalaya, etc.)

Pune, being a growing metro with a large healthcare ecosystem and frequent intercity transfers, serves as a critical hub. The western coast of Maharashtra, known for difficult terrain and seasonal inaccessibility, is being mapped for helipad and emergency LZ (landing zone) development.

By 2026, BARS aims to operate 30+ helipads, 50+ satellite support bases, and integrated referral links with major hospitals and airports.


Our Helicopter Fleet

We utilize medically-configured aircraft such as:

Airbus H125

Single-engine, ideal for remote and rugged access

Bell 407

Single-engine, high-speed, suited for urban and long-distance retrieval

AgustaWestland AW109

Known for smooth operations and longer range and height

All aircraft are:
  • Equipped with shock-absorbing stretcher systems
  • NVG and IFR-capable for night or low-visibility missions
  • Maintained under DGCA and ICAO standards
Case Highlight Example – What we can do?

August 2024, Nagpur District: After a gas explosion in a remote factory, 5 patients suffered critical burns and trauma. No road ambulance could reach within an hour. Within 28 minutes, BARS HEMS was airborne, reached the site, stabilized the victim's mid-air, and handed them over to a tertiary burn unit. All survived.


Safety and Compliance

Advantages of Choosing HEMS
Benefit Impact
⚡ Speed Reaches scene 4–6x faster than road ambulance
🛫 In-Flight ICU Life-saving care begins before hospital arrival
🧭 Remote Access Critical for rural, coastal, hilly, and disaster zones
🎯 Precision Deployment Real-time location targeting and retrieval
📞 Central Command 24/7 mission coordination and patient updates
🌍 Scalable Future-Ready Model India's first, with vision for pan-national coverage

How to Access BARS HEMS

We offer multi-channel activation:

📞 24/7 Emergency Call Center

Immediate response and coordination

💻 Online Request Form

On the BARS website

🏥 Partner Networks

Hospitals and ambulance networks

🤝 Government Access

CSR-sponsored access for public missions

📱 Mobile App

Coming soon for booking and tracking

BARS is also integrating with India's 112 emergency system and disaster relief command centers for real-time activation.


Looking Ahead

As India's first HEMS, BARS is leading the way with:

We envision a future where no one in India is more than 30 minutes away from critical care, regardless of location.


Final Word

BARS is more than just helicopters and medical kits — we are hope on wings.

By bringing India's first dedicated Helicopter Emergency Medical Services to life, we are not only saving lives but building a legacy of innovation, compassion, and resilience.

When time is critical, and every second matters — we rise above.